v  “Added paper and the printer does not work” on page 191
v  “Printer prints wrong font” on page 191
v  “Jobs unexpectedly print one-sided or two-sided” on page 192
v  “PostScript printing problem” on page 192
v  “IPDS printing problem” on page 192
v  “Poor quality shading patterns” on page 192
v  “Any print quality problem” on page 193
v  “Factory defaults did not get reset” on page 193
v  “Problems with pre-printed forms” on page 193 Mechanical Problems:
v  “Solid rectangles in the message display area” on page 193
v  “No display messages” on page 193
v  “Changed toner cartridge and the printer does not work” on page 193
v  “Printer is making strange noises” on page 193
v  “Printer never prints the job”
v  “Blank pages, double sheet feeds” on page 194
v  “Paper jams in the printer repeatedly” on page 194
v  “The printer takes too long to start printing” on page 194
v  “Printer does not work after powering it off and then on.” on page 195
v  “Excessive paper curling” on page 195 Printer never prints the job 1.   Make sure that the printer is running by printing a configuration page. See       “Printing the Printer Configuration Page” on page 24. Check the settings
      for TIMEOUT and PERSONALTY for possible problems. See the
      appropriate menu for information about the settings for your attachment:
      v  “Network Menu” on page 102
      v  “Parallel Menu” on page 101
      v  “Coaxial Setup Menu” on page 118
      v  “Twinax Setup Menu” on page 121
2.   Make sure your printer driver is installed and is connected to the correct       port.
3.   If the Face-up Output Bin tray is open, close it. Do not print duplex       (two-sided) print jobs when the Face-up Output Bin is open. The Face-up
      Output Bin supports simplex (one-sided) jobs only. Sending a duplex job
      when the Face-up Output Bin is open causes all jobs to stop printing.
4.   For parallel printing, verify the connection by copying a text file (such as config.sys) to that port. If this file prints successfully, suspect a driver
problem. 190    Infoprint 21: User’s Guide