White Spots Within Black Image Area
Possible Causes
Actions You Should Take
Print Sample
Paper does not meet
specification.
Use recommended paper. See
“Selecting Paper and Other
Printable Material” on page 31.
The toner cartridge is
damaged.
Replace the toner cartridge. See
“Changing the Toner Cartridge” on
page 130.
Printed Image Rubs Off or Smears
Possible Causes
Actions You Should Take
Print Sample
There is moisture in the
paper.
Load fresh, dry paper.
Paper does not meet
specification.
Use recommended paper. See
“Selecting Paper and Other
Printable Material” on page 31.
The fuser is not
functioning properly.
Consider replacing the usage kit.
See “Changing the Usage Kit” on
page 133.
202 Infoprint 21: User’s Guide
