Entire Print is Black
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
The printer power supply
has failed
Call for service
Entire Print Is Blank
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge seal is
in place
Remove the toner cartridge seal
There was a multiple sheet
feed
Fan the paper in the tray
The toner cartridge is out of
toner
Replace the toner cartridge with a
new one
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
The printer power supply
has failed
Call for service
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Users Guide