Property Management Systems

Also:

http://www.msisolutions.com Multi Systems WinPM is based on Crystal Reports.
http://www.visualonesystems.com/explorer/products.htm Microsoft Windows NT with an MS-SQL Server database. "...takes advantage of the latest Microsoft products such as MS Word (for mailing lists), MS Excel (for creating graphs and charts) and even Microsoft Fax for sending reservation confirmations to guests. " "All of Visual One's data is available to you, the user, for creating customized reports using, for example, Seagate's Crystal Report Writer" over 1500 clients.
eForms support for Visual One is easily provided by editing the Crystal Reports RPT files to include an eForms font.
Oracle based?
ImagInn http://www.mcorpinc.com/support/cd2000/ImagInn.htm *nix program with character based terminals. Report Layout module has pre-defined setups for different printer types... one for HP LaserJet. Only a few items are controllable like Bold, Compressed print, etc...

There is a screen to define which terminal prints to what system printer and an option to allow the operator to select the printer at any time so we should be able to do the simple Unix integration. Unfortunately, this will require the operator to actually select the report twice...For example: once to tell the PMS to print the folio and again to tell the PMS to print it to the folio printer. There does not appear to be a way to tell the system that when a folio is printed from the front desk, it should print on the folio printer. I guess they have to switch paper a lot or use a generic preprinted form?

I would guess that customer support should be able to add a new printer definition for each form so that rather than their being one option for HP LaserJet, there would be HP LaserJet Folio, HP LaserJet RegKey, etc... each with a different setup string which would include the macro overlay command. It would appear that there would still be the issue of having to select with printer to print to each time (as above).

They may want to add data encoding to their field list in the Report Layout module (look under Forms Configuration in Chapter 10 of the user manual)

Questions for the PMS support person:
- Is there a way to tell the system that when a folio is printed from terminal 1 it should print to printer x and when a registration is printed from that same terminal it should print to printer y? How?
- Can you setup new printer types? Is there a setup string that is sent to the printer at the beginning of each job that can be different for each new printer type? Can the customer do this or do you have to? How much would it cost?