On Thu, Aug 04, 2016 at 10:36:02AM +1200, Brent Brown wrote: > [...] began the conversation... then a fire alarm went off and they > had to hang up quick. [...] Neat idea when working in a call centre, where the fire alarms are tested each month; use your phone to record the test, and then play it back when you have a particularly difficult customer. ;-) My wife asks for a call centre worker's name and return contact details before proceeding. --=20 James Cameron http://quozl.netrek.org/ --=20 http://www.piclist.com/techref/piclist PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist .