> >I bought an oven from B&Q which advertised a capacity of 59 litres
> > with 49 "usable litres"
>=20
> I got out of bed the wrong side this morning and revised my "Meh"
> feeling towards the Commerce Commission's "no action" reply, which
> I hadn't responded to yet
>=20
> I've asked them why they don't consider an out-and-out lie is a
> breach of the law, and told them I'm not done with this

Good on you, keep up the good work.

I know the example above (59 vs 49 "usable" litres) was not yours, but I'd =
argue that=20
a more logical appraisal of volume would be just the actual volume of the c=
avity=20
rather than what might arguably be the "usable" portion of that volume. It =
just keeps=20
it simpler, and the consumer should easily be able to measure it and confir=
m it. And=20
some microwave ovens these days have no turntable, so they'll take a square=
 or=20
rectangular container presumably making the unusable volume much less=20
significant.

On a tangent, I own a KTM motorbike which over the years has been released =
as a=20
520 (the one I have), then a 525, then a 530, and now this year is called a=
 500. The =20
engine has always been 510cc. I can't fathom the logic of it, and it's alwa=
ys=20
annoyed me slightly. Hopefully consumer push back has encouraged them to se=
ttle=20
on 500. I don't think KTM make microwaves though.


--=20
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