I'm sorry to hear that your import regulations don't allow for=20 warranty replacement shipments. That truly sucks. If you don't get any offers from someone closer to you, let me=20 know. I'm in Canada and our mail is slower than that in the USA. dwayne At 05:46 PM 1/12/2015, Isaac Marino Bavaresco wrote: >Hi Dwayne, > >I have opened a ticket with Microchip already and I plan to send my ICD3 >soon. >The problem is with the Brazilian import laws. When Microchip send my >ICD3 back, I will pay as much tax as if I were buying a new ICD. > >I'm considering asking for help to fellow piclisters to send the ICD3 >back to me. Brazilian taxes do not apply to shipments from person to >person. I could send money for shipping by PayPal. > >Could anyone help? > >Best regards, > >Isaac > > >On 12/01/2015 21:57, Dwayne Reid wrote: > > Hi there, Isaac. > > > > Please submit a trouble ticket with Microchip regarding your damaged > > ICD3. That is a dev tool and as such, has essentially unlimited > > warranty. Microchip will send you a refurbished unit and you use the > > packaging to send the defective unit back to them. It gets repaired > > and is then ready to be sent out to someone else as a replacement. > > > > dwayne --=20 Dwayne Reid Trinity Electronics Systems Ltd Edmonton, AB, CANADA (780) 489-3199 voice (780) 487-6397 fax www.trinity-electronics.com Custom Electronics Design and Manufacturing --=20 http://www.piclist.com/techref/piclist PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist .