Hi Brent:

On 06/03/2014 2:23 PM, Brent Brown wrote:
> On 6 Mar 2014 at 13:20, IVP wrote:
>
>> Initially pleased, then disappointed, that a DSE had opened a store
>> less than a mile from my place. Fortunately Jaycar, arguably always
>> a better outlet anyway, have a new-ish store a half-mile further on,
>> and there are no signs of them dropping components.
> Yes, Jaycar can be very useful, 15 min drive for me but worth it in an em=
ergency. In
> saying that most project emergencies happen at midnight, when they're clo=
sed :-(
>
> Do watch out for ESD though, no protection whatsoever in the store I go t=
o. Each
> time I mention it they smile & agree, but nothing has changed. Also can o=
pen an
> account with their wholesale side, Electus Distribution. Cheaper prices, =
but similarly
> hopeless with respect to ESD... eg. voltage regulators supplied in standa=
rd plastic
> bags.
>
I have had this same here in AU, I ordered semi's and many ESD sensitive=20
devices on a reasonable size order at OK prices, but sent the lot back=20
to them for a refund because of  the poor (no) ESD protection, so I=20
rarely buy from them now.  If they want my money, they need to supply=20
the goods in an ESD acceptable way, so that I know I can use those=20
devices without wasting money or time.

I have sent many semi's back to many suppliers because they were=20
supplied in substandard (or no) ESD packaging.
I remember one supplier - I will call supplier X, where a battle of=20
words for weeks, occurred.  I one that battle, because the datasheet of=20
said devices had all the answers written.
I choose suppliers carefully now.  Sometimes this does get in the way,=20
but cheap can sometimes cause more problems.
--=20
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