> I suspect that Microchip didn't understand what you were
> getting at (or didn't take the time to understand...)

I hesitate to contact Microchip Support for that very reason

The last time time I pointed out what eventually was discovered
to be a real silicon fault, I was fobbed off for weeks with bland
answers to irrelevant questions I didn't ask, with no attempt to
actually replicate the fault scenario I described. The problem
was with a dsPIC and yet the reply was "It works on the 24F
I tried". Absolutely pointless

It resulted in me sending a letter to the Support Training manager
at corporate HQ

It wasn't the first time they just didn't try and appear to be
confined to some sort of inflexible checklist. You can tell -
"Is the chip in the right way, what's Vdd, are you sure you've
set such-and-such" etc. The impression I always get is that
they are simply front-office seat-warmers

I'm wondering whether these support people are any good at
programming or really know the chips. More than once I've
been instructed to do something which has already clearly been
done in the snippets I send

Joe
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