On 11/11/2011 6:18 PM, Carl Denk wrote:

> The intention with the posting, was to warn people that some electronics
> hardware supply/prices, in this case HDD's, was coming to be an issue,
> and my experience on this topic with particular vendor. The $40 wasn't
> so much an issue, as was the fact that, it took a 2nd phone call from me
> to determine the facts, that natural catastrophe was the cause, but the
> vendor's action were less than great! Checking other vendor's web sites,
> revealed small selection, and high prices. Fry's (2 weeks ago I spent a
> couple of hours browsing their Atlanta store, and was very impressed)
> the other night, explained the situation, limited HDD purchases to 1 per
> customer, and the selection was few! The end result: MCM offered a 20%
> discount and free shipping next order, that I applied to this order. I
> had refused delivery of the UPS shipment, later same day, agreed to the
> terms, MCM was able to contact UPS, turn around the package, and was
> delivered later the scheduled day. I have placed myself back on the
> mailing list. A day later the HDD was online, "Out of Stock" at the
> higher price. I had suggested to MCM, that when a situation like this
> occurs, to discontinue the low price SKU, assign a new SKU at the new
> price, and then when going for the old SKU to provide a link to the new
> SKU, and other options. :)
>
> On 11/11/2011 5:30 PM, RussellMc wrote:
>
I am glad you got it worked out.

I bought my wife an inexpensive HP wireless color printer (Refurb) from=20
Tiger Direct a while back and it gets errors and requires physical=20
attention frequently. Strange noises too! Contacting HP resulted in them=20
denying warranty as published because they claim Tiger Direct did not=20
get the machine through proper channels.  Tiger says after you have it=20
30 days they are no longer involved.

If I get caught up enough to spend the time I will write a few letters=20
help them protect their reputations. The amount involve is about the=20
same as a new print cartridge...!

I have since bought a new HP All-in-One Desktop computer through Tiger.=20
Great machine, good price, quick delivery.
I will not let a bad experience keep me from future decisions.

I really cannot understand how either company will risk their reputation=20
over such a trivial situation!

--=20
John Ferrell W8CCW
"The man who complains about the way the
ball bounces is likely to be the one who dropped it."
  =20


--=20
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