http://www.internetevolution.com/author.asp?doc_id=3D230566&f_src=3Dieupdat= e When I saw this I was transfixed...... Note that the customer can see the support person reach with their hand and use multi-touch gestures to manipulate the screen. Maybe next add another camera to show a real desktop. Any ideas...... ? 99guspuppet --=20 http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist .