Item received last week by UPS. Order was placed in the morning, but the item was shipped the next day=20 afternoon, so, "same day shipping" is not always happening (Mouser and Digi= key=20 does better job.). Package are well done by Agilent, no Element 14 extra protection is added.= =20 Digikey and Mouser seems always add extra protection in addition to the OEM= =20 packages, and it does help protect the parcel for the shipping. So, element 14 still got more to learn on same day shipping and package=20 protection.=20 Overall, it improves a lot than a few years before but still long way to ca= tch=20 up with major competitors. Online support/chat is ok, not great. If you nee= d=20 something in and hurry and need the parts in time, try not use element 14 i= f=20 possible. I will always give Mouser and Digikey a try first, unless it is a= =20 parts they don't carry. Funny N. Au Group Electronics, http://www.AuElectronics.com http://www.AuElectronics.com/products http://augroups.blogspot.com/ ________________________________ From: Funny NYPD To: Microcontroller discussion list - Public. Sent: Thu, May 26, 2011 1:27:07 PM Subject: Re: [OT]element 14, $5/order shipping rate, too good to be true? I just did some quick search on certain parts and placed an order for a few= =20 Agilent equipments. It wend through smoothly, I feel better than Newark. The order suppose to be shipped out today. Let's wait a few days and see ho= w the=20 shipment turns out. Funny N. Au Group Electronics, http://www.AuElectronics.com http://www.AuElectronics.com/products http://augroups.blogspot.com/ --=20 http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist .