On Wed, 12 Jan 2011 18:41:56 +0200, "N. T." said:

> I would suggest that most people are looking through a thread before
> replying to it. Gmail helps doing that quite nicely.
> Definitely, posting lengthy messages teaching someone to do something
> after he had done that already 4 hours before, looks a bit strange.

It's like a Monty Python sketch except not so pleasant for the people
directly involved.

Having a tough skin helps. Your behavior was admirable, I would have
stepped in but you handled it well.

Friendly regards, Bob

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