On 15/12/10 13:47, Tamas Rudnai wrote: >> Also "cc" any communications >> with them to BBC Watchdog and Ofcom. > > Actually that is a very good idea! Thanks for that. I'd also get in touch with Consumer Direct (the "public facing" side of=20 Trading Standards) and possibly Citizen's Advice. They should be able to=20 tell you what your next step should be. Were Ofcom able to give you the identity of the new company which=20 allegedly took over the line? --=20 Phil. piclist@philpem.me.uk http://www.philpem.me.uk/ --=20 http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist .