> After few ours of phoning different places I have ended up talking to
> OFCOM, where they have said this is what called 'slamming', so a
> fraudulent company takes over the line (or even sometimes broadband)
> and then you ended up paying for that other company

http://en.wikipedia.org/wiki/Telephone_slamming

Tamas, after reading that, I dimly recall that some years ago our
local consumer affairs program following up on a company which
had deceived people into changing their mobile phone service.
That company naturally skimmed off a part of what appeared to
be a genuine bill but provided no service at all. And I'm sure there
was at least one case of a person who was persuaded by a
telemarketer to change power provider, also to the benefit of
some scoundrels. If the program was up to its usual standard, the
wrongs will have been righted

It sounds to me, if you had no part in the transfer, that this is
a failure of BT's security for allowing this to happen with no
written consent. Threaten them with much adverse publicity if
you have to. This kind of cheating really pisses me off

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