> And IMHO an 8 should be an 8, whether the crossing in the middle is a
> real crossing or not. I forget which of the two preferences seemed to be
> required for Canada.

I had DHL reject a package because one of the middle-ish letters in
"Bencoolen Street" was deemed to be incorrect.

eg they may have read it as Bencoalen street or Bencoulen street or some su=
ch.

The street and unit number were correct, and as the addressee was
"Camera Hospital".

eg
Camera Hospital
34/567 Bencoulen Street  <-say
Singapore.

There aren't too too many Benco[a|e|i|o|u]len streets in Singapore.
And, only one Camera Hospital.
And only one Camera Hospital whose street number and unit number match
the one on my package.

This was just one more step in a chain of utter imcompetence of a
level that you would usually only expect from telephone companies.

They
Claimed it had a battery (nonexistent) in it so diverted it for removal.
Claimed the battery would be sent back to me - never received.
Delayed the parcel for several in Ak subsequently - no reason given.
Claimed duty was due in Singapore despite ALL paperwork at this end
being done to how thatit was not applicable.
        Duty had to be paid to get  parcel released.
Would not deliver due to "wring address" as above.

Overall it cost me about $200 extra and took about 2 weeks to deliver
a parcel from NZ to Singapore.
I was lied to actively and obstructed every day along the way both by
DHL and by the NZ front
This may help explain my current attitude to DHL :-) (quite apart from
their "ALWAYS add at least a day" handling of incoming parcels.)

I suspect that I would have been substantially better off if I'd sent
the shipment via Canada Post.



            Russell McMahon
--=20
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