Herbert Graf wrote:
>> I get it, Herbert. I'm just not sure that FedEx differentiates between=20
>> the
>> different types of bills. To the person on the other line, a bill is a=20
>> bill,
>> and if they see an unpaid balance on the account, it is conceivable that
>> eventually they will refuse to accept packages for shipment.
>
> So, you're saying that to "keep in the good graces" of a company you'll
> just blindly pay whatever invoice they send you?
>
> Frankly I can't fathom that being any sort of business oriented
> viewpoint.
>
> If a company bills incorrectly wouldn't it be a better idea to call them
> on it and have it corrected?
>
> Of course you can run a business any way you'd like, I personally won't
> be paying bills that I don't have to, it just doesn't make any sense to
> me.

Of course we complained to FedEx on numerous occasions. We couldn't get=20
anywhere, and after losing a few hundred dollars in customs fees, figured=20
that it is best to disable FedEx as a shippping option for orders going to=
=20
Canada.


> As for FedEx, they aren't the only game in town, and were they sending
> me bills and cutting off services for bills I didn't owe I think I'd
> switch to one of their competitors.

We do a lot of shipping through FedEx, and we had the same problem with UPS=
..=20
I disagree that dropping one or both would have been a good business=20
decision.


> For the record, I've never seen FedEx do anything of the sort (in fact
> I've only had good experienced with FedEx), and they are my second
> choice when sending a parcel (my first choice being the post office).

Do you send parcels from US to Canada? What is the typical weight/invoice=20
value?

Vitaliy=20

--=20
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