Olin,

Quote... Why?  I see those on some web site and always consider them conten=
t
free and
a waste of space. =20

Maybe you see them as "Content free and a waste of space", but not everyone
thinks as you do.

Quote... Of course you're only going to see good reviews, so there
is no information in them.  How do you know that 99% of customers are pisse=
d
off and you're reading reviews from the last 1%?

How do you know you aren't reading 99% of the satisfied customers reviews,
and only 1% are pissed off?
There are people who might need just a little bit more assurance about a
product to tip the scale in favor of them
buying that product, and the reviews contain that extra bit of assurance. I=
n
that case, there is information in them. =20

Bottom line...It is for the webmaster to decide what is and isn't included
as information and/or content on the site.
If the includes customer reviews, then so be it.   However, I do agree that
it is possible that only good reviews could
be posted on the site.  And with that said, maybe all reviews should be
included so a better overall picture of satisfaction
can be garnered from the site.

And before you come back and say I have just contradicted myself, I'll tell
you now that I haven't.  I still believe there
Is value in a customer feedback page.  I just think it would be even more
valuable if as you postulated above that you are
Possibly seeing a very one sided picture.  But I believe that in most
instances, this is not the case.

Regards,

Jim=20




-----Original Message-----
From: piclist-bounces@mit.edu [mailto:piclist-bounces@mit.edu] On Behalf Of
Olin Lathrop
Sent: Saturday, October 30, 2010 9:19 AM
To: Microcontroller discussion list - Public.
Subject: Re: [AD] Official Launch of OBD Solutions Website

Tamas Rudnai wrote:
> - Customer review would be nice too

Why?  I see those on some web site and always consider them content free an=
d
a waste of space.  Of course you're only going to see good reviews, so ther=
e
is no information in them.  How do you know that 99% of customers are pisse=
d
off and you're reading reviews from the last 1%?


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