Ouch! It's an Acer - the world's worst for support. Was it exactly the same, or
did they drop out at other times/ways? I wouldn't even send it to them to look
at - my past discussions with them left me feeling like they knew less than the
average user...

Was it the chip itself - newer firmware or failure? Or was it a mobo connection
perhaps? Did you ever find out if it was a power or signal issue?



On 3/30/2010 4:12 PM, William Wilson wrote:
> I've had something similar happen on 3 lenovo/IBM laptops and every time
> it was the drive controller chip on the mobo. Replacing the mobo fixed the
> problems with the drives dropping out.
> 
> It may be worth checking 
> 
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