The mis-marked parts problem happened to us again this weekend!  We received
some sot23-6 parts that were for HDMI esd, rather than the USB esd as marked
on the bag, and we had a run of cameras built with some 1000pf caps rather
than 10,000pf caps, again from a mismarked lot. That one was very expensive
for us to fix.  We are now seriously considering only buying full reels
and/or buying from other distributors.

I really hope our friends at Digikey get this under control.

Does anyone have medium volume (100 to 5000 per line item) experience with
Mouser, Newark, Avnet, or Arrow that they can report on?

Thanks,

Dave

> -----Original Message-----
> From: piclist-bounces@mit.edu [mailto:piclist-bounces@mit.edu] On
> Behalf Of David Challis
> Sent: Wednesday, December 02, 2009 11:01 AM
> To: 'Microcontroller discussion list - Public.'
> Subject: RE: [EE] Odd Digikey problem
> 
> Yes, sadly we've seen a considerable uptick of incorrectly labeled
> parts
> from Digikey over the last 12 months.  They always make good at no
> cost, but
> it is a pain when it is discovered during assembly.  The whole line is
> stopped for 24 hours until the proper parts arrive.  Just be thankful
> that
> the wrong parts are clearly the wrong parts based on package size or
> type of
> devices.  We've had cases where the package size was correct, but the
> part
> VALUE was incorrect.  100pf ceramics don't work where you expect 1uF,
> and
> ceramic smd aren't labeled for value.
> 
> Overall, they are still our preferred vender for quick turn, small to
> medium
> size builds.  Their huge inventory and superb customer service go a
> long way
> and the new digi-reel service has been great.
> 
> Dave
> 
> > -----Original Message-----
> > From: piclist-bounces@mit.edu [mailto:piclist-bounces@mit.edu] On
> > Behalf Of Marcel Duchamp
> > Sent: Wednesday, December 02, 2009 10:44 AM
> > To: Microcontroller discussion list - Public.
> > Subject: [EE] Odd Digikey problem
> >
> > Working at a small company, Digikey's service has worked well for us.
> > My estimate of wrong parts shipped is something like once in 10 years
> > out of more than 1,000's of orders.
> >
> > Recently, that changed.  In less than one month, they have shipped
> > wrong
> > parts 3 times.
> >
> > Ordered:		Received:
> > 2512 resistors 5mOhm	0402 resistors 4MOhm
> > 5MHz resonator		1206 ceramic caps
> > connectors		0402 ceramic caps
> >
> > They're making it good of course.  But two of these were found on the
> > smd lines at the assembly houses.  Correct labels, wrong parts.
> >
> > It is possible to be just coincidence... but I don't usually believe
> in
> > coincidences like this.
> >
> > Has anyone else had any similar issues lately with Digikey?
> > --

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