My nephew the apprentice sent me this in our correspondence about heater elements =================== OK, here's the scenario. I get called to a house with no hot water and their hot water circuit breaker (16A with the circuit cable size being 1.5mm 2-core plus earth) would trip a minute or two after being reset So, I took the cover off the cylinder and took a look at the element, thermostat etc. reset the breaker and tested to make sure I had power out of the thermostat into the element. test showed I had 230v on the Phase side of the element, so I put my clamp meter over the Neutral coming off the element, expecting to have roughly 8 amps due to it being a 2kW element, but that wasn't the case, I had only a few mA, if that. I jumped to the conclusion that it was a faulty element as I had just traced the problem back to it I drained the cylinder, replaced the element, refilled the cylinder and wired in the new element.......... only to have the exact same thing happen!! A little anoyed, and puzzled, I decided to put my voltage testers on the incoming to see if there were any abnormalities. On the isolating switch, I tested between phase and earth - 230v, phase and neutral - 230v, and then...........earth and neutral - 230v dun dun dunnnnn. I was on to something, as there should be no potential between earth and neutral as they are connected back at the Earth- Neutral bars in the switchboard This also explained why the element wasn't drawing any current.so, there must be a break in the neutral somewhere. But where? I disconnected all the incoming cables at the cylinder and disconected the hot water circuit's phase, earth, and neutral. I tested each cable with my multimeter and found there to be a dead short between phase and neutral at this stage This told me that the fault was somewhere on the supply cable to the cylinder. The most likely place to me would be the ceiling, so I jumped up there with my torch and had a look around, working my way from the top of the switchboard, towards the hot water cupboard and couldn't see any breaks or niks in the cable, but i did notice a bit of blackness around the hole where the wire went down the wall, so I pulled the slack up the wall and found the wire to have a big chunk out of it with some melted copper and mice bite marks on the insulation. So, I pretty much changed the element for no reason. ============= I'm pleased that he found the problem (before there was a house fire) and is applying some logic, but see he missed one early step that would have saved a lot of time -- http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist