In SX Microcontrollers, SX/B Compiler and SX-Key Tool, sylvie369 wrote:

Update: In typical Parallax fashion, I was sent a new SX-Key quickly after I contacted Tech Support. It works just fine, at least on my first few tests. 
 

Apparently the first one did have a short of some kind, but you couldn't ask for better customer service. Thanks, Joshua.

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