The problem is motivation, yes. The benefits are to me, not them, and I really have none to give. I have individual agreement to help from each, but I'm not high on the priority list it seems. Think in terms of 'beta testers', but don't lock into that paradigm because it's broader than that. Although, what we 'solve' here could be used there I think. As further down that paradigm, consider it a no-budget project with no revenue potential. ;) Considering I have the personal agreements, I just get "I'll try to do better" on discussion. It's difficult to get past that on a dialog level, so I'm looking to change the process perhaps, and they aren't too articulate on what would work better. I've been thinking something that pops up with the 'form' ready, but what approach and software would allow the capture of the answers in what pops up, and when it gets clicked, either sends it back encrypted or saves it locally per day, and doesn't require system mods or install? I've seen the stick approach backfire - I can get seen as a jerk and getting on the 'bad' list becomes a goal of sorts among them, a badge of 'honor' so to speak. I've thought about a VB app, but it's too much. I tried a form in OO, exported to a pdf form, but the text fields don't wrap, so that's ugly (unless text fields in pdf forms can be made to wrap via OO). Although, if that can be solved, I could seed a directory on each machine with date-named pdf forms and pop up an explorer window at certain times during the day focused on that folder... Then they just have to remember the date.... (don't even ask)... -Skip AGSCalabrese wrote: > So the issue is motivation of the clients. It boils down to carrot or > stick. > It appears from what you said that the data is easy enough to send. > You also seem to be shying away from the stick as you say you don't want > to make them angry. If you were to go with the stick, I would pop up > annoying messages on their screen until they comply. > From a carrot perspective, give a carrot to the most diligent > submitter. > Also publish a list of the good submitters and the bad submitters. > Gus > -- http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist