"Jan-Erik Soderholm"
> One must also, of course, weight the time spent on understanding,
> installing, configuring and maintaining a package such as osCommerce
> versus simply letting the custumer ask about the shipping and do
> the (rather simple) calculation when needed using the pocket calculator.
>
> IMHO, the number of products and complexity of Olins offerings might
> not call for a package such as osCommerce (or similar).

If you recall, Mitch Miller recently flooded [AD] with posts from his garage 
sale:

http://mdmiller.com/garagesale/index.php/cPath/22

See the osCommerce logo in the top left corner? Let me emphasize the fact 
that Mitch used osC for his *garage sale*. :-)

Sure, every tool has a learning curve. However, it doesn't take much time to 
learn how to do the basics (setting up products, payment, and shipping 
options), and once set up, it's automatic. You also get more bang for your 
time, learning to use a tool is 100 times easier than developing your own.

Having to email someone to ask about the shipping charges is a huge turnoff. 
One shouldn't underestimate the value of Instant gratification.

Vitaliy 

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