Hi,
I own a Velleman PCS500 scope (http://www.vellemanusa.com/us/enu/product/view/?id=351379).  It connects to a PC via the parallel printer port.  I bought it four years back for $500...expensive for hobby use. It had been serving well until I upgraded my PC which doesn't have parallel printer port and has USB ports.  As it seemed obvious, I also bought a USB-Parrallel port adapter for the scope.  It didn't work and the scope wouldn't communicate with it.  I bought another adapter and still no luck.

Then I sent an email to Velleman tech support.  Man was I disappointed and pissed off with their response.  They basically said tough luck, their scope uses a propreitary protocol which works only with standard parallel ports and that they were not responsible for changes is PC hardware and that I should buy their new USB based scope ($500).  Why should I replace a perfectly good scope and that too because of a lousy port.  I was expecting at least some help from them on which adapter would work with their scope.  This is the second time a Euorpean company has screwed me.  Earlier I bought a UPS from a french company and their tech support was similar.

Anyway, my question to the great folks of piclist is, what can I do about the USB-Parallel adapter?  Thanks.

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