> Yeah, Vodafone can be painful to deal with.

I had a real run around trying to get something changed re cellphone roaming 
before my last trip to China. To their dredit, they ultimately seemed to 
sort things out OK. Along the way my wife ended up talking to a Vodafone 
helpdesk located in (new experience for us) Cairo, Egypt. I'm sure that 
Egypt is a fine place for all sorts of things but having a technical 
helpdesk there rather suggests that low cost rather than tyechnical 
excellence was the aim. At least it wasn't Cairo, USA :-).


    Russell

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