Vitaliy wrote:
> My second step would be to do a chargeback. What kind of proof would
> I need to provide to the credit card company to convince them we're
> innocent?
>
> The only remaining option I see, is taking the case to a small claims
> court.

Wait a minute.  You haven't already paid these people, have you?  That would
have been really stupid.  If they charged the credit card for the damages,
you need to immediately dispute the charge with the credit card company.
You want it to be their burden (and hassle) of proof that you owe them.
Getting your money back after the fact will be much more difficult.


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