Rolf wrote:
> That has to be the best reference work I have seen in a while. The way 
> it is compiled has me chortling still. What a good read.
> 
> Thanks for making my day.

If you enjoyed that one, they've recently added a few new books that you 
might also enjoy.

(We had a little "session" of book writing at work today.)

http://www.oreillymaker.com/link/18681/video-conference/
http://www.oreillymaker.com/link/18682/service-contracts/
http://www.oreillymaker.com/link/18754/service-providers/

Nate
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