Did they have the volume up and blow the speakers? Or output 
transistors. Some sets, when set for closed captioned mute the sound.

Richard Prosser wrote:
> Just a long shot.
> I have been given a Sanyo DVD-SL25 to repair. Picture etc. is perfect
> but there is no sound. I'm a bit suspicious that it has been disabled
> somehow as I do get some clicks etc when changing chapters. But no
> audio signal at all.
>
> Does anyone know how to access the service mode on this item (or
> possibly on any other recent Sanyo DVD player - may be similar).
>
> Or any other ideas that would cause loss of audio but good picture?
> I've tried all the relevant user settings so I'm now hoping for
> something in the service settings.
>
> Thanks,
> Richard P
>   
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