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On Sat, Feb 23, 2008 at 10:32:05AM +1000, cdb wrote:
> Being well aware that many Australian and others would consider the British shop assistant rude and sullen (though I find being asked how I am and addressed by my first name by someone i don't know, and who doesn't really give a damn (my dear) about me, annoying and obnoxious), I am constantly surprised at how the Australian supermarket shopper is quite content to wait in a large slow moving queue because said shop has only staffed 3 of it's 18 checkouts at peak time, only muttering if the assistant forgets to say 'hello how are you' in that bored I don't give a f#$%$%%^^$ about you really tone. Yet in England there would be shouts and cries from the waiting mob for more tills to be opened - even when all available tills are open.

This is why I tend to do my grocery shopping somewhere between 2am and
5am at the local 24 hour supermarket. Not only are there never any
crowds but they've installed a bunch of automated checkout counters.
Often the person who's supposed to be guarding them to prevent
shoplifting and ring up produce isn't even there, and I manage to do all
my shopping without ever seeing another human being.

I like to call that level of customer service "the future"

- -- 
http://petertodd.org
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