> I often point how men & women act differently in supermarket queue.
> Women tend to be startled by the 'and that'll be $$$' comment from
> the cashier, as if the idea of having to pay had never occurred to them.
>  This leads to a rummage thru the bag, then a rummage thru the purse
> etc etc.

I hear that, sister. mmm mmm

> Meanwhile the men towards the head of the queue are jingling the
> few coins needed to buy the milk or waving a note about, often
> giving it to the cashier at the same time as the items

That's me, ready to hit the streets

My pet hate is staff getting on-the-job training with the resulting
inconvenience to customers. For example, how to process a less-
common till manoeuvre like store credit for a drum of DVDs

Steps to negotiate in this exercise include, but are not limited to -

Figuring out why your staff code number doesn't work in that mode
Finding a staff member, all terribly busy, to borrow their code
Wait for the manager to be available to explain slowly and
meticulously how this credit can be accomplished
Forgetting to take into account customer's trade card
Have manager repeat, slowly and meticulously, steps from beginning
Determine that shelf price of CD replacements is incorrect
Manipulate transaction to a cash sale to get around inventory debit
problem
Finalise transaction, but don't apologise to fidgety, muttering,
customer and lengthy queue who think it's all fidgety, muttering
customer's fault

Fidgety, muttering customer at last hits the streets with drum
of CDs vowing never ever again to pick the wrong item off the
shelf

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