In SX Microcontrollers, SX/B Compiler and SX-Key Tool, NetHog wrote:

Art, if you look in device manager, is there an "unknown device", or is there a serial device marked as "not working", or is there nothing at all?
If there is a "Details" tab in device manager (depends on the OS), select "Hardware IDs" from the drop-down, and list what values it indicates. Hopefully I'll be able to help you further.

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