On Fri, 16 Nov 2007 12:56:35 +0800, Xiaofan Chen wrote:
> On 11/16/07, David VanHorn <microbrix@gmail.com> wrote:
>
>>> Now we mostly got the support from local FAEs and Arrow Electronics
>>> (our main preferred distributor) and it seems not bad (ok, not as
>>> good as when I am in US but I can still contact the FAEs in US for
>>> support).
>>>
>>
>> I suppose I can try arrow tomorrow, but I'd be surprised if they have
>> anyone who can actually help.  Still, it can only go up from here.
>>
>
> I believe you that the Arrow FAEs may not be able to help you. That is
> anyway my experiences. They do not have many FAEs here in Singapore
> (Avnet is better here) so often the FAEs will only know a bit of
> everything but actually knows almost nothing of many specific chips. So I
> only use them for samples and they at least seem to be quite efficient in
> this aspect. Still they can relay the technical issues to TI. The Arrow
> FAEs also help us to establish some of the contact to TI and other
> companies.

I'm lucky here. Both the Avnet and Arrow FAEs are very good with the whole
TI product line.

Matt Pobursky
Maximum Performance Systems

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