At 05:37 PM 10/4/2007, Dr Skip writes:
 >Either they are brutally honest, or they need a math refresher in 
marketing...
 > From their web site:
 >
 >--------------
 >Speakeasy customers continue to give our service an enthusiastic <90%
 >satisfaction rating. You'll never hear a script when you call our customer
 >support team.
 >--------------
 >
 >I wonder how much "less than 90%" they give them... ;)
 >
 >

*LOL*  I hadn't noticed that.  A good test of their customer support 
team might be to time how long it takes for them to update this on 
their web site following a call/email about it to customer 
service.  Any volunteers to implement the test?

-- Alan

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