> 2 things will usually cause it to be ignored in my experience:
> 
> - an angry, disrespectful tone, or threats, or anything that doesn't
> sound like a professional person with an interest in the company/
> product and not trying to burn them.

It certainly pays in some instances to count to 10 before sending
something you may regret or be counter-productive. And that
takes some personal fortitude when you really want to get angry

In that situation I never send a letter the day I write it. Judgement
is not reliable when you're in a mood

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