On 6/24/07, Bob Blick <bbblick@sbcglobal.net> wrote:
>
>
> I want it fixed. I want to talk to someone who can actually make it
> happen, send an email to the right person and get a bug report filed and
> new firmware issued and a corrected PC board installed in my fridge.
>
> Good luck, eh?



You should probably have the refrigerator returned to the store that sold it
to you and then exchange it for a functioning model from other brand. I
don't know what laws are like in your neck of the woods but I assume you
have the right to return non-functioning or defective products. Where I am
consumers can return products for any reason at all - even if they don't
like how they look in their kitchen - for a full refund.

Don't waste your time. I'm betting Samsung knew about that issue before
shipping the refrigerator and didn't care to get it fixed.
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