Russell McMahon wrote: > The subject line and the original message were, I think I said (but > may not have made clear enough), originated by a friend ... You said that, but you made your own comments on it, seemingly based on the event. > ... who has bought Dell's for many years and told me how marvellous they > are every time I point out my perceived deficiencies with their fine > products or practices. > > So, what I forwarded was the conclusion from a wedded Dell aficionado. > I thought it was worth passing on a comment about Dell practices which > came from a man who was a long time Dell supporter. ("Ask the man who > rides one ..."). You didn't say this in all the present clarity, though. I still wonder whether there is a notebook manufacturer that would handle such an event (as described in the OP) better. People still mention IBM, who seems to have had a pretty good service record, but IBM doesn't even sell notebooks anymore. And whether Lenovo really does it equal to IBM is not guaranteed... > I was passing on someone else's comment and it's not the reason I try > to avoid buying Dell's, just another to add to my list. > I dislike Dell primarily for: All more or less good reasons (even though I don't really care much for advertising practices, since pretty much all advertising is attempted influencing beyond reason or outright lying and we hardly could buy anything if we /really/ want to go moral), but none of them has anything to do with the original issue. And since that was the only one mentioned, that was the one I was talking about :) Gerhard -- http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist