> I had to beg them for the s/h price, that is what I consider "hiding".

If this is a company that makes most of its money by sending single
things in a way similar to your order then is is indeed a bit strange.
But as said, you used your money to vote for this practice!

> The s/h price should have been presented (without special request)
> before I gave them my credit card number. This is so a customer can
> quickly and easily compare prices.

I don't think there is a low that requires that. The is of course the
law of demand and supply...

> My problem is they are dishonest about the s/h charge.

Now I am lost. The s/h is as they stated (on request), so how are they
dishonest?

> When a customer pays a certain amount of s/h, and then discovers it
> APPEARS the company only paid less then a third of that in 
> actually s/h charges it gives the impression the company is inflating
their s/h
> charges to pad the bottom line.

the 's' might have been a third, but who are you to know and decide what
the 'h' part of their fee should be?

Wouter van Ooijen

-- -------------------------------------------
Van Ooijen Technische Informatica: www.voti.nl
consultancy, development, PICmicro products
docent Hogeschool van Utrecht: www.voti.nl/hvu
 

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