Herbert Graf wrote:
> On Sun, 2007-01-07 at 20:37 +0100, Wouter van Ooijen wrote:
>   
>>> When I received the package it had a post mark price of $12, 
>>> and it was
>>> clear the postage label was printed in house, so at most it took them
>>> probably 5 minutes to package it, and then it was put in a 
>>> truck. So, I
>>> ended up paying $28 for a box and 5 minutes of a person's 
>>> time, THAT is
>>> a rip off.
>>>       
>> I don't see why. You got a quote, you freely decided that you wanted
>> that offer (price+shipping), and that is what you paid. If they quoted
>> $10 shipping and charged you $15, *that* would have been a ripoff!
>>     
>
> You consider a labour rate of $336/hour for putting stuff in a box,
> printing a label and putting it on a truck NOT a rip off?
>
> Remember, this has NOTHING to do with what the real costs end up being,
> this simply has to do with the PERCEPTION of your customers. If a
> customer sees a price of $100 with shipping included, you don't think
> that customer's PERCEPTION of the sale is better then a second customer
> buying an item for $60, being charged $40 for s/h and then receiving the
> item with a $12 postmark?
>
> Both company A and company B are making the SAME amount of money on the
> sale, the difference is customer B is likely to be a little ticked off
> that the $40 quote for s/h they received actually looked like it only
> cost the company $12 (it doesn't matter if it actually cost the company
> more, the PERCEPTION of customer B is that they were ripped off).
>
> Again, I guess I'm the ONLY one who sees things this way.
>
>   
No you are NOT the only one. The "hide the profit in the shipping" ploy 
is obnoxious to me. Whenever
I see it, I simply pass on by.

The attempt to deceive bothers me more than anything. I usually block 
that vendor in "MyEbay" permanently.
 
--Bob
> TTYL
>
>   

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