On Sat, 2007-01-06 at 18:05 +0100, Wouter van Ooijen wrote:
> > Every time I've sold something online I've included the shipping price
> > in the price. Yes, on some destinations I've lost a little, 
> > but I set my margins to deal with that. On some items I've made money
> on 
> > the shipping portion.
> 
> That system is OK if you nearly always sell one product per shipment
> and/or if shipping cost is linear. In my case neither is true: most
> orders are for 5..50 items, shipping is highly non-linear, and (as I
> stated before) handling a order has a basic cost, even for 0 items. So
> in my case including the shipping in the item cost in a way that is
> reasonably for small orders would be 'stealing' from my big-order
> customers. IMO a small per-order fee is a simple and fair solution.
> 
> I agree of course that a vendor must be honest about any additional
> costs.

Yes, in that case I'll agree with you, if you're dealing with mostly
multiple item orders, a "flat rate" shipping charge (like what Digikey
does) is the preferred option. Most of my stuff has been single item,
hench the "shipping embedded" price. 

As long as you state what that fee is up front, I'd have zero problem
with that.

TTYL

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