I did not use a "google discussion group".  My post was directly to the
Piclist which is mirrored (with out list owner's permission as I
understand things, I'm sure the list administrators will correct me if
I'm mistaken) by a Google group.  Posts on the Piclist are supposed to
be available only to registered posters.
 
To that end, I did report the over etch.  However as it was such a small
percentage of boards and the the boards were 2oz  and had relatively
narrow traces, over-etching was a distinct possibility.  There was
enough overage in the order to cover the issue.  The only serious
complaint was that the so-called "electrical" testing did not stop all
defective boards from appearing in the order.
 
What is your definition of "electrical testing".  Is it limited to
checking that plated-through holes conduct to both sides or do you
reverse the Gerber file into conductivity maps?
 
 

Rob Young
rwyoung@ieee.org 

-----Original Message-----
From: Trish Maglanoc [mailto:trishm@e-teknet.com] 
Sent: Saturday, July 22, 2006 11:30 AM
To: rwyoung@ieee.org
Subject: Google Group 


Hi Rob,
 
I saw your comments on the google discussion group.  Thank  you for the
comments you have given on our behalf.  We certainly appreciate it.
 
As far as the overetching on the boards you received, I checked my
records and show that you did not mention it to us.  This is the first
time I'm hearing about it.  We will fail the board if it's overetched
and replace it immediately.  
 
Because of the inconvenience we've caused you, I would like to offer you
25% credit towards your future order with value up tp $350.   
 
Let me know when you're ready to use this money.  I look forward to
serving you again soon!
 
Sincerely,
 
 
Trish Maglanoc
E-TekNet, Inc.
Tel: 480-752-7854   Fax: 480-752-7855
www.e-teknet.com 


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