> Ha, interesting that we all assumed that you only comment on
> BAD service.  Imagine the choas & confusion if everyone contacts
> companies and talks about their GOOD service.
> 
> Nah, that can't happen  :)

I often do compliment staff to their managers, but it has to be for
something a bit special. No point in bugging them with "Everything
is just ordinary thanks". My local big hardware outlet (New Lynn
Placemakers) is a very pleasant place to shop and the staff, even
though they change over the years, are always smiling and helpful
and I make a point of mentioning it to the manager. Occassionally
I'll wind them up

"Can I help you ?"
"Um, have you got anything I'd like ?"

"Are you alright there sir ?"
"Yup, just shoplifting" (walk slowly and quietly away)

"What goes with butter-fried fish ? Meths or turps ?"

The closest I saw anyone come to a melt-down was at the check-out.
Normally if you pay with EFTPOS they'll ask "Do you want any cash
with that ?". This time I paid with cash, expecting change, and asked
"Could have some cash with that ?". The poor girl's eyes darted about
then glazed before the last horse crossed the line

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