> If someone comes into the shop and buys something, then > they should be able to pay less than someone who has the same item > shipped. The difference should be the cost of the postage, the cost > of the materials used for packing, and the cost of the labor involved > in packing and shipping. > I would guess that you've never actually operate a retail storefront, in that case! I am frequently amazed that actual storefronts ever manage to come anywhere close to the prices that a mail-order warehouse manages to achieve... The objection to "handling" charges is really along the lines of "anything you buy anywhere has some handling expenses associated with it; how come only the mail-order places are so bold as to pass that cost on to the customer instead of hiding it in their prices..." BillW -- http://www.piclist.com PIC/SX FAQ & list archive View/change your membership options at http://mailman.mit.edu/mailman/listinfo/piclist