In SX Microcontrollers, SX/B Compiler and SX-Key Tool, dkemppai wrote:

[quote="Ken Gracey (Parallax)"]
Dan,

You are absolutely correct - more notification would have been appropriate. That's the bottom line and I agree entirely and accept responsibility. 

We had identified a packaging service for the SX52 in its present dimensions that we thought would serve our needs, but only recently we found that it would require extensive tooling and minimums we would not be able to meet ($$$). In fact, I'm certain there are other services to package the die in a 10x10mil format and we're not done seeking them out. Possible solutions would probably have a high unit cost and low fixed price. 

This could have been handled better, for certain. I'd like you to understand that we make perhaps 200 business, planning and technical decisions each year of similar magnitude. We've still got a good record of doing things right, but there's always going to be a chance of making a mistake and this time you were affected. 

If you're interested in a 14x14mil SX52 and have a production project where it could be used, feel free to contact me off-line.

Sincerely,

Ken Gracey
Parallax, Inc.[/quote]
Ken,

 

I appreciate your honesty, and can understand your situation (I too, have to make similar decisions). 

I can redesign a circuit, that's easy. What bothers me is Parallax didn't have all of the details ironed out before

making the production announcement. To be honest with you, I almost switched from the SX when parallax

announced that they would be taking over production of the SX (That really spooked me). I stuck with 

the SX because of the promise of avalibility of parts. The hard part now, is fighting that feeling in my gut, which

is telling me this is just the tip of the iceburg. I sure hope I'm wrong! 

 

 

Paul B,

I don't appreciate your the rude nature of your comment. Before you accuse me of being naive or green, make

sure you've walked that proverbial mile in my shoes.

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