In SX Microcontrollers, SX/B Compiler and SX-Key Tool, kgracey wrote: Dan, You are absolutely correct - more notification would have been appropriate. That's the bottom line and I agree entirely and accept responsibility. We had identified a packaging service for the SX52 in its present dimensions that we thought would serve our needs, but only recently we found that it would require extensive tooling and minimums we would not be able to meet ($$$). In fact, I'm certain there are other services to package the die in a 10x10mil format and we're not done seeking them out. Possible solutions would probably have a high unit cost and low fixed price. This could have been handled better, for certain. I'd like you to understand that we make perhaps 200 business, planning and technical decisions each year of similar magnitude. We've still got a good record of doing things right, but there's always going to be a chance of making a mistake and this time you were affected. If you're interested in a 14x14mil SX52 and have a production project where it could be used, feel free to contact me off-line. Sincerely, Ken Gracey Parallax, Inc. ---------- End of Message ---------- You can view the post on-line at: http://forums.parallax.com/forums/default.aspx?f=7&p=2&m=94091#m94451 Need assistance? Send an email to the Forum Administrator at forumadmin@parallax.com The Parallax Forums are powered by dotNetBB Forums, copyright 2002-2005 (http://www.dotNetBB.com)