Is there any definitive action that can be taken to rectify the USB issue ?

I am having problems with the USB driver on a Laptop running XP pro.

MPLAB 7.1 was running fine and I tried to update to 7.2. When installing,
the IDE installed ok but when I went to follow the help and use the
"preinstall" utility
the dialog box mentioned the driver did not require updating or
preinstalling.

I then tried to run the clean but it did not delete all the files. I went to
registry and manually
deleted all files I could locate relating to microchip.

I then installed V7.11 again but had the same problem and can no longer get
the ICD2 running
with USB.

If plug in the ICD2, windows finds the new hardware and indicates it wants
to install Microchip Client
It does this fine in 2 stages then the screen goes blue (thought XP had
dealt with locking up of machine),
then it reports a problem with the ICD driver file and indicates it is going
to dump physical memory to dick.

I emailed Microchip but had no reply.

Any help much appreciated. I assume there is a file or 2 hidden away
somewhere I need to delete.

Thanks



Kind Regards

David Huisman (CEO)
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-----Original Message-----
From: piclist-bounces@mit.edu [mailto:piclist-bounces@mit.edu]On Behalf
Of William Chops Westfield
Sent: Monday, 1 August 2005 10:52 AM
To: Microcontroller discussion list - Public.
Subject: Re: [PIC]:Still problems with ICD2 installation


On Jul 31, 2005, at 3:50 PM, Robert Rolf wrote:

> Seconding John's experience, the only thing that worked
> on my failed MPLab 7.2 ICD2 install was to clean out
> the registry of ALL mplab references, and then reboot.

I also recently took advantage of MC's "free shipping + discount" and
bought a genuine ICD2.  I too had difficulties getting the install to
work as per microchip's instructions; no matter what I did, it seemed
W2K always got to the USB "new device" before the microchip installer
detected it.  Eventually, I think I gave up and did a "windows style"
install - figured out where the microchip drivers were and pointed the
windows HW wizard there, which seems to have made things happy - the
laptop and MPIDE seem to talk ok to the ICD2 (what more could I ask
for) (although I haven't used it extensively yet.)

I'll be installing it "soon" on a WXP system, and I'll try to keep
track of what I need to do there (assuming I even get it to work...)

BillW
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