Just have to vent here.
Customer in Canada bought an item from me back in dec of 2004 for $170.  I
shipped per his request via Fedex Ground, $10.50 shipping, he receives item
~ a week later.

Yesterday I get a letter from Fedex saying that I am responsible for the GST
and brokerage fees for that shipment because they couldn't collect from him
and per their agreement 'the sender is responsible for these fees if they
cannot collect from the recipient".

So now I may be stuck with a $50.00 charge!
How the heck does one protect oneself from this?  Always ship USPS?  Never
prepare shipping documents online or use your own pre-printed account labels
so the shipper cannot come back at you?

This really ruined my day yesterday.  I emailed the customer but have yet to
hear from him.

Dave

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