Herbert Graf wrote:

>> I suppose I didn't expect much help from them, but their attitude has
>> been go away & don't bother us.  Quite a shame, really, because they
>> make a great product.  However, I could never recommend them to anyone
>> after this.
> 
> Well then you won't be recommending ANY company that sells electronics
> these days, because pretty much every single one of them will behave in
> the exact same way.

Maybe not... I've had no problems getting a complete service manual for my
ViewSonic P815 monitor. (Cost me a bundle at the time, but then this is not
a $80 scanner.) You could argue that there is a lot more IP in those
schematics than there is in the schematics of a $80 scanner, as there is a
lot more non-trivial electronics.

My impression is that there are differences between companies. Of course
it's still the question how high these rank on your priority list when you
buy an equipment (given that you know about them then).

Gerhard
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