At 21.18 2005.04.19 +0200, you wrote:
>Hello all.
>
>Maybe someone can advice me on the following situation. I purchased some
>modules from one firm in Italy which were to be shipped by FEDEX to Israel.
>I was charged by the sender for amount of $65 for FEDEX delivery. Yesterday
>I was called from FEDEX local office and was told that the parcel was
>waiting at the airport for customs clearance and I have two options: 1. To
>pick up the parcel at the airport (that is 100 km away from my town) and
>pass the customs by myself, or otherwise, 2. To pay FEDEX $36 extra for they
>do the customs formalities for me. I have very little experience with FEDEX,
>but it seems to me to be a little costly. Besides, I was never told by the
>sender that I should expect to pay extra for the delivery.

Was your mind ever crossed by the thought that maybe the sender didn't know
this?


>(I put aside here
>the fact that it took FEDEX about 10 days to deliver it to Israel.)  The
>last thing is that I am pretty sure the components I purchased are free of
>duties here.
>My question is whether it is a usual practice to charge extra at point of
>delivery or does this depend on particular country of delivery or is it just
>some kind of misunderstanding.  I contacted the sender with these matters
>and they ensured me that the problem will be solved with the FEDEX, but for
>some reasons I am still in doubts about that.

You may think all the worst about the sender, but to me it's all regular.


>Arkady.

 

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