In message <6.2.1.2.2.20050211014651.01e6fca8@www.dvanhorn.org>
          Dave VanHorn <dvanhorn@dvanhorn.org> wrote:

> And tech support is:
> 
> 1: Uninstall software
> 2: Reboot
> 3: Reinstall software
> 4: Reboot
> 5: Goto 1

No it's not, it's:

1. Find Reload CD and insert into drive
2. Reboot [ note: no tech I've ever talked to ever bothered mentioning the
            fact that reloading WILL destroy user data and settings ]
3. Wait for the hard drive to be reformatted, repartitioned and reloaded
4. Scream as you realise all your data has gone. Note that the tech hung up
   on you just after step 2.
5. Note that the problem is still present.

Oh yes. I've had to pick up the pieces after people used "restore disks" on
their machines... My advice can generally be summed up as "Go out and buy a
proper install CD, then use that instead of the Restore disk."

Later.
-- 
Phil.                              | Acorn Risc PC600 Mk3, SA202, 64MB, 6GB,
philpem@philpem.me.uk              | ViewFinder, 10BaseT Ethernet, 2-slice,
http://www.philpem.me.uk/          | 48xCD, ARCINv6c IDE, SCSI
... I'll have what the guy on the floor is having...
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